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Frequently Asked Questions

Can't find the information you want online?

We'd love to help you. Stop in the library, call, or email us anytime. 

How do I get a library card?

It's easy to get a Boylston Public Library card. Stop in the library, give us a call or email and we'll set you up with one.

What's my password?!? And how do I order my own items?

  1. Log in to your account 

    1. Username is your library card number.

    2. Pin/password is the last four digits of the phone number we have on file.

  2. Search for an item. 

  3. Place a ‘HOLD’ on the item. 

  4. Choose which library you’d like to pick the item up at, choose how you would like to be notified that the item is ready to be picked up, and click ‘SUBMIT’. 

  5. Once your item is available, you will be notified (by whichever method you prefer: a phone call from library staff, an automated text, or automated email).  It’s as simple as that!

How long can Boylston items be checked out for?

  • Books: 21 days

  • Audiobooks/CD's/Playaways: 21 Days

  • DVD's: 7 Days

  • Magazines: 7 Days

Note that items on loan from other libraries in the network may have different lending periods. Most items will automatically be renewed for one additional loan period.

What if I can't find what I'm looking for? 

Let us know if there's an item you can't find on your own through the CW MARS catalog. We'll try our best to find it for you through one of our other networks! 

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